INFORMATION WE COLLECT
We use a third party server to host our Website. Our Website server automatically logs the IP address you use to access our Website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our Website (for instance the website or URL (link) which referred you to our Website), and your browser version and operating system).Our third party hosting service provider stores server logs to ensure network and IT security so that the server and Website remain uncompromised. This includes analyzing log files to help identify and prevent unauthorized access to our network, the distribution of malicious code, denial of services attacks and other cyberattacks, by detecting unusual or suspicious activity. Unless, we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our Website server provider to make any attempt to identify you from the information collected via server logs.In order to use services offered on our Website, you will provide us with your name, age, contact number, email address, billing address, shipping address, etc. (“Personal Information”) and such other information which is collected from you, when you access or use the services through the Website, or interact with the Company through email, text and other modes of communications whether as a registered user or otherwise (“Information”). Personal information distinctively refers to you, such as your name, address, financial details, contact details, residence, etc. In order to use and access the Website, you are required to provide a valid email address at the time of registration which may be used as your user name and will represent your identity on the Website. Any Personal Information may only be retrieved by providing correct username and password linked with your account.The Website registration form may require you to provide us your contact details (like your name, and e-mail address), and demographic information (like pin code, address). We use the Personal Information and Information that you provide us for purposes such as opening your account, processing your transactions, responding to your requests, and communicating with you. Profile data is used to tailor your experience with the Website, showing you the contents that we think you might be interested in, and displaying them according to your preferences.You hereby give your consent to receive marketing communications from us in relation to our products and services by subscribing to our newsletters. We will send you marketing communications in relation to our products and services. In order to enable us to send you newsletters or marketing communications, about offers on our products and services, we collect your email address and device OS and country code. This information is stored with our third party mail server provider as well as our hosting server. If you do not wish to receive newsletters or marketing communications, please click on the ‘unsubscribe’ mentioned below such communication. We will stop sending any newsletter or marketing communication. Please allow seven (7) business days to process your request.We collect, use and disclose only such Personal Information and other Information that we consider necessary for: (a) efficient and safe provision of services through our Website; (b) communication and updation of account and our service related information; (c) quality customer care services; (d) taking necessary fraud and money laundering prevention measures, and compliance with the highest security standards; (e) providing information on services, updates, and promotions that we believe would be of your interest; and (f) compliance with applicable laws. We use Personal Information and other Information collected from you solely for the aforesaid purposes and we do not use, exchange or share information collected from you for any commercial or financial benefit to us. We use the Personal Information and other Information along with a stream of algorithms for tailoring and customizing content or design of the Website for your interest/ needs/ requirements. We collect and store your search details on the Website, including your search history, the usage of the Website and its features and the time for which you have used the Website.When you add stitchable products to cart, we collect measurements data which may be either body measurements, or garment measurements, which we store on our servers for better user experience next time when the same customer visits our Website. You agree and confirm that we can share your such measurements with tailors / designers who may be our third-party service provider to customize your garments. Further, we share your Information such as billing address and shipping address with our different department such as logistics department and third-party service provider such as courier companies and you agree that you have no objection with such sharing as it is essential for the provision of services.You are under no obligation to provide any Personal Information or Information requested by us and you can withhold any Personal Information or Information as you may choose, but in such a case we may not be able to provide you with all the services as this will depend on the kind of information withheld. To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature of our Website and may opt out at any time by accessing our online unsubscribe form. Please allow seven (7) business days to process your request.
MANNER IN WHICH WE COLLECT INFORMATION
When you interact with our Website, cookies may collect information such as IP address, preferences, browsed products, cart identification, country code, etc., which helps us in improving user experience. If you refuse to accept cookies, you may not be able to use our Website. We use third-party cookies and your Personal Information is dealt with their privacy policies. By using the Website, you are authorizing us to gather, parse, and retain data related to the provision of our Service.
USER PROFILE ON THE WEBSITE
We will keep your Personal Information in our possession accurate, complete, current and relevant, based on the most recent information made available to us. If you have provided any Personal Information or Information about yourself, and would like to modify them, you may do so at any time by signing in and changing your profile settings and information. You can also email to us at firstname.lastname@example.org . You agree that the Company will not be liable directly, indirectly, incidentally or consequentially for any damages or liability as a result of disclosing Personal Information or other Information through your account including your profile with any third party for the fulfilment of services.We post customer testimonials and reviews on our Website which may contain Personal Information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. When a customer chooses to post a review of a product, we ask for a nickname and location. If you would like to request to have your testimonial or review removed from our Website you may email us at email@example.com . We make efforts to keep such testimonials or review or pictures secure, however we cannot guarantee cent percent security for such testimonial reviews or picture and such testimonial can be misused by third parties. We use a third party email provider to store emails you send us. You agree and confirm that such testimonials and review shall be our property.
PROTECTION OF YOUR DATA AND INFORMATION
DISCLOSURE OF USER INFORMATION
LIMITAION ON INFORMATION SHARING
You may prevent us from sharing the Personal Information and other Information we have collected about you with non-affiliated third parties in certain circumstances. You may not limit the sharing of such information for the purposes of providing our services, our business and marketing purposes, etc. Your Personal Information and Information shall only be used for the purpose it is collected. You will have an option to withdraw consent to share the Personal Information and/ or Information. However, such intimation shall be required in writing. You may withdraw consent by writing to us at firstname.lastname@example.org . Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed. We may stop our services in case the same is required under the applicable laws.Under the law, you may opt out of our sharing of the Personal Information that we have obtained with third parties but you may not opt out of our sharing of information that we collect relating to your transactions and experiences. You may also opt out of our sharing of your Personal Information to affiliates and non-affiliates so that they cannot market to you.
RETENTION AND DISPOSAL OF INFORMATION
GUIDELINES FOR CHILDREN
Our Website is directed to be used by adults (above 18 years of age) only. If you are not an adult, while you may look at our Website you should not make a purchase, register, or submit Personal Information to us. We or our associates /affiliates do not knowingly collect information from minors. The Website:
LINKS TO OTHER WEBSITES
MERGER, SALE, OR OTHER ASSET TRANSFERS
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of our assets, or transition of services to another provider, you consent that your Personal Information and Information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose your Personal Information and Information. We may also disclose your Personal Information with your permission.
We are committed to protect your Personal Information and other Information that you provide or we may collect from time to time. However, we do not promise and affirm that your Personal Information and other Information will always remain safe. As a user, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet and the information or documents you post (such as testimonial) or access through the Website and for your conduct on and off the Website.
SERVER LOCATION AND COMPLIANCE WITH DATA PROTECTION LAWS
GOVERNING LAW AND DISPUTE RESOLUTION
GETTING ANSWERS TO YOUR CONCERNS